Today we’re bringing you a piece from guest blogger Cornelis A. Winkler Prins of the ITRP Institute.
cor.winklerprins@itrp.com
What will the corporate IT department be like 10 years from now? I have been asking this question because the answer will tell us which information will be required by the IT manager of the future. Once we understand the information requirements, we will be able to infer the functionality that IT Service Management applications will need to offer.
Speculating about the future of IT is something I always enjoy. Whenever I get the chance, I pick the brains of IT leaders about what they see on the horizon. From these conversations, and from what I see happening around me, I have concluded that we are about to witness a gradual but major shift in the IT landscape. The forces that will be shaping our future within the IT industry are already apparent and will result in a shift that seems inevitable.
Today I would like to offer 10 predictions. Each prediction provides the basis for the next one. I hope they will invoke some debate and inspire more people to think ahead, so that we can start building solutions for the IT manager of tomorrow.
» More: The Future of the IT Department: Ten Predictions that will Change the Focus of IT Service Management Reporting
