We have a slew of upcoming events in Europe and Russia that we’ll be attending, so we thought it was worth posting up the details in case you’re thinking of attending one of the events and news that we’ll be there will sway you. Hopefully it will sway you towards attending and not the other way around, but you never know…

1. HP Software Forum, Russia
Radisson Hotel, Moscow, 16th September

Our very own Bens van Altena will be presenting and we are hoping to meet with distributors and prospects.

2. Rubik Synergy
Kasteel van Brasschaat, Brasschaat, Belgium, 16th September

Marc Kuijpers and David van Heusden will be presenting and meeting with customers and prospects. The presentation will about SMI Suite and will include an ITSM roundtable discussion.

3. Netherlands Customer Day
Location TBD, 1st week of November

In conjunction with Rubik, we’ll be hosting a customer event in the Netherlands. Details will follow soon.

4. HP Software Universe
Barcelona, 30th November to 2nd December

We’ll be exhibiting at HPSU in Barcelona. You can learn more about the event here: http://h41112.www4.hp.com/events/software-universe-2010/index.php

Tom

As you may be aware, Westbury is very closely involved with Vivit, the HP user group, and in particular with the Vivit HP Service Management Special Interest Group. Here’s a round-up of new from the SIG:


Latest news from the Vivit HP Service Management Special Interest Group.


HP Service Manager 9.2

For those who attended the recent VIVIT sponsored webinar entitled “What’s New with HP Service Manager 9.2“, we hope you found it useful. Thank you to those who answered the follow up survey. For those who may have missed this event, the session was recorded for your viewing. Please click here to access.


HP Service Manager Survey

As the Vivit SIG for HP Service Management, we’re very interested in your opinion on various topics around HP Service Manager. We’ve created a very short survey, the responses to which will determine our focus for future webinars, and shape the agenda for Local Interest Group events. We’d appreciate a few moments of your time to take a look and complete the survey, which you can find here: http://www.surveymonkey.com/s/STR9TVK


Upcoming events of interest

There are several local events coming up that are fully focused on HP Service Management. We definitely recommend attending one of these sessions if you’re in the area. Please also let us have feedback about the value of these events.

1. User Group Minnesota – August HP ITSM User Group Meeting

August 20th

http://www.eventbrite.com/event/761103481


2. New York / New Jersey LIG event – What’s new with HP Service Manager 9.2

August 26th

https://www.vivit-worldwide.org/chapters.cfm?id=122&action=event&chapterid=111&chaptereventid=574


3. Chicago LIG event – ITSM User Group

September 8th

https://www.vivit-worldwide.org/chapters.cfm?id=122&action=event&chapterid=4&chaptereventid=576


Mark your calendars! HP Software Universe 2010 Barcelona

http://h41112.www4.hp.com/events/software-universe-2010/index.php


Tom

While we were at the HP Software Universe conference last week, we took a moment to talk to some of our partners.

In particular we wanted to know what challenges they were seeing among their customers when it came to ITSM reporting, and their answers were pretty illuminating, especially when you bear in mind that we didn’t even buy them a beer by way of thank-you for waxing lyrical on camera.

Many thanks to the participants:

Steven Kiss of Achievo

Emily McMullin of Techport Thirteen

Ken Herold of Melillo Consulting

Tom

Well, we’re now only a week away until the HP Software Universe 2010 show kicks off at the Gaylord National Convention Center in Washington DC, and the excitement at Westbury Towers is palpable.

For anyone not in the know, HPSU is an annual conference organized by HP for users of its software, featuring a slew of interesting keynote speakers, seminars, training workshops and an exhibition space where HP partner vendors – like Westbury – can interact with attendees, show off our solutions and do as much networking as possible.

If you’re headed down to the show, you can find us at booth number 409. Here’s the official HPSU map, which has in no way been doctored or altered by us:

I guess they’re just really excited to have us there….

In all seriousness, there are going to be some other really interesting vendors there, and you should definitely check out all the stands as soon as you’ve finished visiting booth 409.

For users of HP Service Manager, there are a lot of interesting sessions taking place throughout the conference:

Tuesday, June 15             3:30 PM                4:30 PM                National Harbor 4
Core Media Technologies: becoming a service-driven provider to meet the dynamic needs of an advertising conglomerate

Tuesday, June 15             5:00 PM                6:00 PM                National Harbor 3
Volkswagen Credit:  moving from HP ServiceCenter to HP Service Manager with a shiny new Service Catalog

Wednesday, June 16      9:00 AM               10:00 AM             National Harbor 12
Release synergy: automating release management with HP Service Manager,  Release Control  and Server Automation

Wednesday, June 16      10:30 AM             11:30 AM             National Harbor 10
Sprint and beyond: tips on integrating HP IT service management and business service management software

Wednesday, June 16      3:30 PM                4:30 PM                Potomac 3-4
BCBS improves audit compliance and minimizes risk by implementing an ITIL-based change management solution

Wednesday, June 16      5:00 PM                6:00 PM                National Harbor 11
HP Enterprise Services (formerly EDS): HP ServiceCenter to HP Service Manager data migration in a massive multi-tenant environment

Thursday, June 17            9:00 AM               10:00 AM             National Harbor 11
UnitedHealth Group: lessons learned from a very large-scale HP Service Manager migration and implementation

Thursday, June 17            10:30 AM             11:30 AM             National Harbor 2
Case study: building a solid configuration management foundation through HP Universal CDMB federation with HP Service Manager,  Release Control and Server Automation

Thursday, June 17            1:30 PM                2:30 PM                National Harbor 3
America First Credit Union: HP Universal CMDB and Service Manager providing a 360 degree view of IT

Thursday, June 17            3:00 PM                4:00 PM                National Harbor 5
Playtech: how this company minimized costs and risks in a hosted HP Service Manager implementation

Thursday, June 17            4:30 PM                5:30 PM                National Harbor 2
The rubber meets the road: HP Service Manager and ITIL best practices converge in real-world implementations

Friday, June 18  9:00 AM               10:00 AM             National Harbor 12
HP Service Manager new release details,  roadmap and demo

Friday, June 18  10:30 AM             11:30 AM             National Harbor 3
Meet the Service Manager developers

And last, but by no means least, Westbury’s own Richard Verburg and David van Heusden are going to run a workshop in association with Vivit, the official HP user group, entitled ‘A Practical Approach to Operational Reporting from HP Service Manager / HP Service Center’, on Monday 14th at 1:00pm in Chesapeake 4.

If you haven’t already signed up for the show, we strongly recommend it. If you are planning to go, let us know in the comments here, or tweet us @westbury_it. We’ll be actively blogging and tweeting throughout the show (using official hashtag #HPSWU), and we hope to see you there.

Tom