http://westbury-it.com/blog/carlsberg-dont-make-customers-part-one-the-process-guy/ The official blog of Westbury, the people behind SMI 2011 for HP Service Manager Mon, 14 May 2012 13:29:43 +0000 hourly 1 http://wordpress.org/?v=3.0.3 http://westbury-it.com/blog/carlsberg-dont-make-customers-part-one-the-process-guy/comment-page-1/#comment-202 Carlsberg don’t make customers… part four: the department head » Westblog Tue, 23 Mar 2010 13:42:19 +0000 http://westbury-it.com/blog/?p=517#comment-202 [...] ideal customer profiles with part four – the Department Head. I’ve already looked at the process guy, the tech guy and the budget [...] [...] ideal customer profiles with part four – the Department Head. I’ve already looked at the process guy, the tech guy and the budget [...]

]]> http://westbury-it.com/blog/carlsberg-dont-make-customers-part-one-the-process-guy/comment-page-1/#comment-187 Carlsberg don’t make customers… part three: the budget guy » Westblog Wed, 24 Feb 2010 20:03:07 +0000 http://westbury-it.com/blog/?p=517#comment-187 [...] but I’m back to continue this series on our ideal customer profiles. We’ve already had the Process Guy and the Tech Guy, now it’s time for the budget [...] [...] but I’m back to continue this series on our ideal customer profiles. We’ve already had the Process Guy and the Tech Guy, now it’s time for the budget [...]

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