10 AM EST/4 PM CET

Join us for a free webinar of SMI Suite, the ITSM reporting platform.

Westbury offers the operational reporting solution for HP Service Manager and HP Asset Manager, putting the power of reporting in the hands of the people who need the data; end users, process owners and managers.

• Receive an overview of the capabilities of SMI12
• Get immediate results with 50+ bundled and fully customizable startup reports
• Extend the way information is presented through dashboards


SMI Dashboard – NEW
Westbury SMI Dashboard extends the capabilities of SMI Suite by providing graphical views of ITSM related metrics and the ability to drill down into details. SMI Dashboard simplifies information access and supports day-to-day decision making.

In this webinar, we will show an out of the box Incident Management KPI Dashboard, the capabilities of drilling down from the individual KPIs on this dashboard to an underlying report with more details about the KPI presented, and finally to a report showing details per individual record. This allows you to focus on key information and to zoom in on the details of records that negatively influence performance.

To register: send an e-mail to info@westbury-it.com

Cambridge, MA – 22 January 2013 – Westbury, the pioneer in Service Management Intelligence, today announces the appointment of Jane Johnson to the position of Chief Executive Officer (CEO).

Ms. Johnson will succeed Floris Verschoor, who has served as CEO since 2007 and will continue to provide strategic vision and market development expertise to the company, in addition to serving as a member of Westbury’s Board of Directors. Mr. Verschoor commented “We are delighted to appoint Jane as our new CEO and champion. As Westbury continues to expand its global operations, Jane was an obvious choice, based upon her proven talents as a leader, and her abilities to build strong alliances and lasting customer relationships.“

Commenting on her new role, Ms. Johnson stated “The service management intelligence community is changing. Our customers need more in depth data and reporting at a value that can be measured effectively. It is our intent to expand our global footprint and open up new channels and markets that will include the introduction of our SaaS offering and a variety of professional services to support our customers’ strategic objectives. I am delighted to be a part of the next phase of Westbury’s growth and success.”

Prior to joining Westbury, Ms. Johnson held executive management positions within several software companies in North America and Europe, including Emptoris (IBM), a Supply, Spend and Contract Management provider and NewBay Software (RIM) a provider of Cloud Services Applications.

About Westbury
Established in 1998, Westbury is the worldwide leader in reporting solutions for HP ITSM platforms. Westbury pioneered the principle of Service Management Intelligence, which puts the power of self-service reporting in the hands of those who need it most: process owners, IT managers and decision-makers. Service Management Intelligence allows IT departments to make informed decisions, and prove the value of IT to the business. Westbury is an HP Software Platinum Business Partner, and has offices in Loosdrecht, the Netherlands and Cambridge, Massachusetts.

Contact: Yan Fu
Email: yfu@westbury-it.com
Telephone: +617-252-0900
www.westbury-it.com

It’s that time of year again – time for event travels to kick into gear.

Being committed to our customers and ensuring that our product is the best in class operational reporting solution for HP Service Manager out there, we make it a priority to be at events to keep pace with evolving needs in the market.

Our line-up so far includes the HP Customer Forum and HP Discover.

HP Software Customer Forum, May 8-10, London, United Kingdom

The HP Customer Forums are very popular professional strategy and practice-sharing events that feature high-quality presentations and round-table discussions.
Join Westbury at this event and learn from our customers how they successfully deployed SMI 2011.

You will:
• Network and share best practices with your peers
• Hear from the HP team about what is coming next
• Walk away with new ideas for getting even more value out of your solution
• Learn about HP strategies, migrations and integrations from HP executives and product managers

You will receive a formal invitation to register shortly, but in the meantime, mark your calendars and save the date!

HP DISCOVER, June 4-7, Las Vegas, NV, United States

HP Discover is the premier event of the year for HP customers and partners, attracting 10,000 individuals for an up-close look at the game-changing innovations in infrastructure that will shape their IT for the next decade.

Once again, Westbury will have a booth in the DISCOVER Zone. Please join us to see our products live in action and to hear about the latest developments in our solution portfolio.

Customer Round table

Westbury will host a round table for our customers. A great opportunity to network and share best practices with your peers.

You will receive a formal invitation to register shortly, but in the meantime, mark your calendars.

VIVIT Advanced Training

A PRACTICAL APPROACH TO OPERATIONAL REPORTING FROM HP SERVICE MANAGER / HP SERVICE CENTER (WESTBURY)
MONDAY, 4 JUNE, 2012 ● 11:30 – 15:30
THE VENETIAN ● THE PALAZZO RESORT IN LAS VEGAS

David van Heusden, Westbury’s Product Manager will provide an SMI 2011 deep dive session. Attend this class and learn about SMI’s reporting capabilities from HP Service Manager and gain practical insight into how you can access data from HP Service Manager with SMI 2011.

See you in Las Vegas!

Westbury invites you to a free webinar of SMI2011.

SMI 2011 is the operational reporting solution for HP Service Manager, putting the power of reporting in the hands of the people who need the data; end users, process owners and managers.

• Join Westbury product experts for an hour long session.
• Learn about the unique architecture of SMI2011 that allows easy access to all relevant data .
• Get immediate results with 50+ bundled and fully customizable startup reports.

Join one of the two available sessions:

22nd March
10am EST / 4pm CET
EMEA & US

29th March
10am CET / 5pm SGT
EMEA & APJ

To register, simply email info@westbury-it.com with your name and which session you’d like to attend.