While we were at the HP Software Universe conference last week, we took a moment to talk to some of our partners.
In particular we wanted to know what challenges they were seeing among their customers when it came to ITSM reporting, and their answers were pretty illuminating, especially when you bear in mind that we didn’t even buy them a beer by way of thank-you for waxing lyrical on camera.
Many thanks to the participants:
Steven Kiss of Achievo
Emily McMullin of Techport Thirteen
Ken Herold of Melillo Consulting
Tom
