We never get tired of having fantastic things to announce – good job, because after the excitement of last week’s SMI 2011 announcement, we have another major feather to stick in our collective, metaphorical cap.
After a period of extensive testing, the folks at HP Software have bestowed upon SMI 2011 the first ever ITSM Product Quality Certification.
For us, this is huge news.
It means that our product, which is only for HP users, has proved itself to HP, and that the HP people are happy to endorse SMI 2011 as a reporting solution for Service Manager. We’ve always had an excellent working relationship with HP, but this represents a significant strengthening of that relationship.
The man responsible for the certification is Jacques Conand, Product Management Director – Service Manager at HP Software. He said:
“We’re excited to renew and strengthen our partnership with Westbury by certifying SMI 2011 for HP Service Manager. We see Westbury SMI 2011 as a key off the shelf solution for HP Service Manager customers. It provides ad-hoc, operational reporting that is powerful, user friendly and flexible. There is a wealth of ITSM information in HP Service Manager and Westbury SMI 2011 is its ideal complement to get at that information.”
We understand HP will be making their own announcement about the certification, and when they do we’ll post the link up here.
Tom
