We are, in fact, the Lindsay Lohan of ITSM reporting, without the daddy issues and suspiciously white nostril hairs.
To prove the point, we’re going to be involved with a whole slew of events over the coming months and we’d rather like it if you came along.
Vivit Kansas City Local Interest Group Event – May 4th
Vivit’s local interest group in Kansas City, MO, is having an all-day event all about ITSM on May 4th – for users of HP Service Manager, HP ServiceCenter and HP Service Desk. The full agenda is still being finalized, but you can find more details over on the Vivit website. Our very own David de Swaan Arons will be presenting a session on ‘Best Practices surrounding ITSM Reporting’ from 2:00 – 2:30, although I’m sure the whole day will be extremely valuable. If, like me, you’re easily confused, try not to focus too much on the fact that it’s actually taking place in Olathe, which is outside Kansas City, but is actually in Kansas state. Unlike Kansas City, which is outside Kansas state, in Missouri. Too much for my tiny mind, I tell you.
Arrow Partner Event – Dallas, TX, May 11th – May 14th
Arrow Electronics (http://www.arrow.com/) is having an event in Dallas, TX on May 11th – 14th and we’re going to be exhibiting. If you’re attending the event please stop by and say hello, and if you’d like to set up a one-to-one session, please email Floris at email@example.com.
Minnesota HP ITSM User Group – May 21st
Details aren’t yet 100% clear yet, but there will definitely be a meeting of this user group – which is for users of HP Service Manager, HP ServiceCenter and HP Service Desk – on May 21st at a location yet to be determined. We will definitely be there and we’ll keep you updated on details as they emerge. Also keep your eye on http://mnhpitsmusergroup.com/, the user group’s own website.
ITSMF Greater LA Local Interest Group Event – Long Beach Westin, May 25th
ITSMF’s LA chapter are meeting in Long Beach at the tail end of May, looking at excellence in service management, and we’re going to be there to present and share our inimitable wisdom on the subject. Other details are currently hard to track down, but you can find out more – and register – over at http://itsmfusa.org/gla-lig-excellence-in-service-management-conf.
Vivit Chicago Local Interest Group Event – Chicago, June 2nd
We’re actually going to be sponsoring this event as well as presenting at it. The registration form is not yet available, but keep your eye on http://www.vivit-worldwide.org/chapters.cfm?action=allevents, and also follow us on Twitter (@westbury_it) where we are sure to be promoting it some more.
HP Software Universe – Washington, DC, June 14th – June 18th
The official website has a ton of information (http://www.hpsoftwareuniverse2010.com) but don’t be fooled by the dates they post. There’s going to be lots of interesting things happening before the official start of the show, including a session on Monday 14th at 1:00pm in Chesapeake 4 at the Gaylord National Harbor Hotel (the same venue as the show proper), in which our own Richard Verburg and David van Heusden (both Westbloggers in their own right) will run a session called ‘A Practical Approach to Operational Reporting from HP Service Manager / HP Service Center’. You can find more details over https://www.hpsoftwareuniverse2010.com/event/trainingandcert.html, under the ‘Vivit training’ session.
We will also be exhibiting at the show and I will be running around with a video camera trying to capture as much of the event – and its attendees – as possible. If you see me (I’ll be the handsome one in orange), make sure you come and say hello.