It is with great pleasure that today we announce to the world the latest version of our reporting solution for HP Service Manager, SMI 2011.

Everyone at Westbury has been working extremely hard for months to bring this new product to market, and we’re all extremely proud about how it has turned out. Rather than updating and tweaking the last version of SMI Suite, we rebuilt the architecture of the solution from scratch, and the result is a massive improvement in the way the solution is installed, configured, administered and used.

What’s new in SMI 2011?

SMI 2011 is full of new features and functionality, which combine to make it the most robust yet adaptable, easy-to-use yet powerful solution we’ve ever released.

Some highlights include:
◦ Support for all HP Service Manager processes
◦ More startup reports
◦ New universe structure
◦ A low maintenance, UI-led back end
◦ Reduced load/sync times
◦ Meta data
◦ Future support for HP Asset Manager, HP uCMDB, HP PPM

In the next couple of weeks we’ll be filling in the details on what all of these new features mean – keep your eye on Westblog for posts explaining each point in depth.

We’ll also be releasing a host of new video tutorials for those using SMI 2011, as well as a new series on the blog called ‘Anatomy of a Report’ where I’ll show you how to build some of the bundled startup reports from scratch.

In the meantime, our website, westbury-it.com, now has a wealth of information about SMI 2011. To arrange a personal demo of the solution, fill out the form here, or email us at info@westbury-it.com with your name and contact details.

Anyone attending the HP Discover show in Las Vegas next month will be able to visit our booth on the exhibition floor and get a hands-on look at the solution – we look forward to seeing you there.

Tom