Six or seven weeks ago I had a terrible toothache. I knew I was pain and I knew it was something with my teeth, but I didn’t know exactly where it was coming from. Because I hoped it was a temporary thing I relieved my pain with painkillers. But the pain didn’t go away and I had to take further steps. Luckily we have a dentist who is an expert on teeth and who  specializes in searching for the cause of the pain. One time it’s harder to find the cause of the pain than the other, but finally the dentist will find the cause. Therefore I will visit the dentist today. A bit late after so many weeks you would say? Sometimes it takes a while to proceed the right way.

This is the same way it works for SMI Suite. A lot of organizations are suffering within their IT organization hoping it will be an temporary problem and will be solved by time. And for all that they know they are suffering, they do not know exactly where the pain is coming from. After a while they realize that  a solution is not going to fall out of the sky. To find the cause of the pain they need to report on their IT environment and processes. Luckily for them, SMI Suite can help with finding the cause of the pain so the suffering organization will be relieved.
Martin