This is a bit of a self-promotional blog entry but I hope you’ll forgive us as we don’t do it all that often.

In conjunction with Vivit, the HP user group, we’re hosting a webinar, this Wednesday (January 26th), at 2pm EST all about reporting from HP Service Manager. Specifically, Chris, an HP customer and user of Westbury’s Service Management Intelligence Suite, will co-host a session with Westbury’s David de Swaan Arons, looking at the challenges in reporting from HP Service Manager.

In the session you will hear from Chris about:

- what LA County’s reporting needs were before SMI Suite, and what their reporting needs are now

- what challenges they faced around ITSM reporting

- their key drivers in choosing SMI Suite

- their experiences with SMI Suite so far, and their future plans

And there will also be a brief demo of SMI Suite so you can get an idea, first hand, of what SMI Suite can do.

Westbury SMI Suite is the defacto reporting solution for HP Service Manager. It is an out-of-the-box solution designed specifically for HP Service Manager, HP ServiceCenter and HP Service Desk, and comes complete with more than 100 start-up reports, drag-and-drop functionality and a standard implementation time of just ten days.

To sign up for the session, please email info@westburyusa.com with your name. We will include you on the Webex invitation that will be circulated on Tuesday 25th, and which will include all instruction on how to join the session.

Hope you can attend.

Tom