Migrating from Service Desk to Service Manager |
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Westbury is committed to securing current investments in license purchases, and customers with a valid Report Manager support contract will be able to take advantage of discounted rates for the upgrade to SMI Suite. The Dashboard Manager component of SDI is not part of this standard migration path, and customers looking to upgrade Dashboard Manager should contact their Account Manager for more details. For more details about SMI Suite, please click here, and to discuss migration options further, please speak with your Account Manager. |
With the relase of Service Management Intelligence 2011 for HP ServiceCenter and HP Service Manager, Westbury has also defined a migration path for existing customers who are using our Service Desk Intelligence / Report Manager products, and are considering migrating their HP Service Desk environments.
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Yes you can! #Job: Westbury Consultant US MA bullhornreach.com/job/197722_wes…
Tuesday, 31 January 2012
“Implementing Westbury’s Report Manager for service desk has enabled us to obtain vital, robust management information from Service Desk. Without this tool, it was not possible to obtain the statistical information necessary without creating complex excel spreadsheets. Now with Westbury’s Report Manager for service desk, we are able to generate these reports with just a few easy clicks of the mouse!”
Anya Principe - Service Desk Manager, Global Help Center, William Wrigley Jr. Company
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+31 (35) 582 1281
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