About Westbury

Westbury Service Management Intelligence empowers organizations to prove IT's value to the business. Our Service Management Intelligence Suite helps you gain Insight, Improve quality of delivered services and Impress your customers. Our global team of highly professional Service Management Intelligence experts combine over a decade of ITSM and Business Intelligence expertise.

Westbury is an HP Software Platinum Business Partner, honored with multiple achievement awards, and the founder of Service Management Intelligence.

Strategic partnership with HP

Westbury has established a strong, long term relationship with HP to deliver solutions that seamlessly fit in today’s service management environment.

Westbury is a Platinum partner in HP’s Enterprise Management Solution program and has been recognized by HP for its extensive service management knowledge and smart solutions several times over the past years.

• Award for Channel Excellence 2002, 2003
• Partner of the Year Award, 2005, 2007
• Achiever’s Award 2005, 2006

IT's value to the business

Built on best practices covering 15 years of ITSM knowledge & experience, Westbury’s solutions have ITSM intelligence embedded. Thanks to the ease of use (configure not code, drag’n drop, no database specialists needed), rapid deployment (within 25 days up and running, save 66% time) and unique, adaptive architecture (supporting continually improving service management environment), our solutions help over 200 companies worldwide to prove IT’s value to the business. Including industry leading customers such as Roche, Philips, Siemens, Altria, Swisscom Mobile ,etc.