Support

The Westbury support team is dedicated in assisting our clients to gain the most benefit from their implementation of Westbury products by delivering predictive and proactive software support.

In accordance with our support contracts, our clients will receive multiple benefits, including:

• Unlimited service desk & technical support. Designed to give timely response and resolution to technical issues, clients have access to unlimited phone, web and email support.
• Upgrades. All product releases (minor and major) will be made available for upgrading. Once a new version is released clients will be automatically and timely notified about this.

EMEA support
Monday-Friday
8:30am - 5:00pm CET
Closed on public holidays
Phone: +31 (0)35 582 1375

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Americas support
Monday - Friday
9:00am - 5:00pm EST
Closed on public holidays
Phone: +1 877 899 WEST / +1 877 899 93 78

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Supported Platforms

Click here to download the list of SMI Suite supported platforms

Support Policy

Click here to download the Westbury Support Policy document